TENVALORIXUS Returns Policy

At TENVALORIXUS, we strive to ensure that every purchase meets your expectations. However, if you are not completely satisfied with your purchase, our Returns Policy offers guidance on how to initiate a return.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products must be in their original packaging, unused, and with all tags attached.
• Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Non-Returnable Items

• Gift cards
• Personalized items
• Final sale merchandise

Return Process

To initiate a return, please follow these steps:

• Contact our customer service team at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
• Package the item securely and include the RMA number inside the package.
• Ship the package to the following address:

TENVALORIXUS Returns Department
123 Commerce Way
Suite 456
Thriftown, CA 90210
United States

Refunds

Once your return is received and inspected, we will notify you. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

For exchanges, please return the original item as per the process outlined above, and make a new purchase for the desired item on tenvalorixus.com.

Contact Us

If you have any questions regarding our returns policy, please email us at [email protected].